Milano Courier Services – Terms of Service
Last Updated: October 20, 2025
Welcome to Milano Courier Services (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, communication services, and courier operations across New England. By using our services, visiting our website, or communicating with us via phone, email, or SMS, you agree to the following terms and conditions.
1. Our Services
Milano Courier Services provides same-day, next-day, and scheduled delivery throughout the New England area. Our team coordinates pickups, deliveries, and courier logistics for businesses and individuals.
2. SMS Communications
By providing your phone number and opting into SMS, you consent to receive messages from Milano Courier related to:
Pickup and delivery confirmations
Scheduling coordination
Driver arrival notifications and ETAs
Billing or payment reminders
General service-related communication
Message frequency may vary.
Message and data rates may apply.
To stop receiving SMS messages, reply STOP at any time.
For help, reply HELP or contact us at info@milanocourier.com
.
We will never sell, rent, or share your SMS consent or personal information with third parties.
3. Privacy and Data Use
Your privacy is important to us. Please review our Privacy Policy
to understand how we collect, use, and protect your personal information.
4. Payment Terms
All services must be paid in full according to the payment terms agreed upon at the time of booking. We accept various forms of payment, including online payments via Square or other approved platforms.
Unpaid balances may result in delivery delays or suspension of services.
5. Service Limitations
We strive to provide reliable delivery services but cannot guarantee specific delivery times in cases of:
Weather delays
Traffic or road closures
Unforeseen mechanical issues
Incorrect or incomplete delivery information
We are not responsible for losses or delays caused by factors outside our control.
6. Liability
Our liability for loss or damage is limited to the declared value of the shipment or as required by applicable law. Customers are responsible for packaging items appropriately for transport.
7. Modifications
Milano Courier reserves the right to modify or update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any changes.
8. Contact Information
If you have questions about these Terms or need assistance, please contact us:
📍 Milano Courier Services
Serving the New England area
📞 (617) 804-2323
📧 info@milanocourier.com
🌐 https://www.milanocourier.com